Cookies

This page does not set any cookies itself. The map on the clinic and thank-you pages comes from Google, which may set its own cookies (see below).

What we store in your browser

While you answer the questions, your answers are kept in your browser's session storage, so nothing is lost if the page reloads. They are deleted when you send them or close the tab. This is needed for the questions to work, so we don't ask first. When you send them, your first name stays there until you close the tab, so the thank-you page can greet you.

The advert details from the web address (campaign, advert and click numbers) are also kept there until you close the tab, so the clinic knows which advert brought your enquiry.

To see how well this page works, we count which questions each visit reaches, on what kind of device and from which advert. For that, a random number for the visit is kept with your answers in session storage, and a random number for this browser in local storage, so we can tell how many people visit and whether they come back to finish. Neither is sent with your enquiry, and on our systems they are kept apart from your name and your answers. The browser number is replaced with a new one after 90 days, and you can remove it by clearing your browser's data.

If we show you the questions in a pop-up, or once you have sent your answers, your browser remembers that until you close the tab (in session storage), so you don’t see the pop-up again during that visit.

Maps and video

The map (from Google Maps) loads by itself as you scroll down towards “Finding the clinic”. Our videos play from this website and set no cookies. Once loaded, Google may set its own cookies, and Google receives your IP address, as with any website you visit.

More about how we use your information: privacy notice.